Regardless of whether someone thinks Elon Musk has done a fantastic or terrible job running Musk purchased Twitter for $44 billion last year, and during the initial sale negotiations recognized that the company's s are critical to its success. That's evidenced by his attempt to pull out of the deal after he was dissatisfied with the number of bots on the platform. By trying to avoid the purchase of Twitter due to the number of fake s on the social media site, Musk clearly appreciated the value of real Twitter s.
But in an effort to bring post long-form videos, and utilize an extended character limit. Although some s may have been dissatisfied with the lack of new features coming to them for free, Musk took things a step further in February 2023. He broke a cardinal rule of business — never charge for something that used to be free.
Musk Places SMS 2FA Behind Twitter Blue
And if Musk was dead-set on putting certain free features behind a Twitter Blue subscription, maybe choosing an extra security method — designed to root out the fake and stolen s he so vehemently despises — wasn't the best idea. Through a pop-up message and a Twitter blog post, the company announced that text message two-factor authentication would be only available to Blue subscribers starting March 20, 2023. Of the 2.6 percent of active Twitter s that use two-factor authentication, 74.4 percent use text message verification, the company says.
In the blog post announcing the change, Twitter says that it is making the shift due to the security concerns that come with SMS two-factor authentication. "While historically a popular form of 2FA, unfortunately we have seen phone-number based 2FA be used — and abused — by bad actors," the company said. But if that's the case, why would Twitter allow its paying customers to be the ones to continue using a weak security protocol? Thanks to Musk's overzealous social media presence, it's clear this change wasn't really about security at all.
"Twitter is getting scammed by phone companies for $60 million per year of fake 2FA SMS messages," Musk wrote in reply to a tweet criticizing the decision. Like most of the changes Musk has made since taking control of Twitter, the choice to make SMS verification exclusive to Blue subscribers was driven by money. The company will spend less on sending out SMS verification messages to s, and will make limited revenue through the s who decide to subscribe to Blue to secure their .
In theory, the change will force Twitter s to switch to a more secure method of two-factor authentication. That would save Twitter money and better protect s — a true win-win for both parties. But there's a reason that 74.4 percent of s chose text message verification, and it's likely s will just stop using two-factor authentication instead of switching to a different option. Twitter knows this, but has decided that taking away a core security feature is worth the money it'll save. It's the latest instance of Musk forgetting that s are the heart of Twitter, and he should be wary of testing patience. They just might leave the social media site for a more favorable option, all but ensuring Twitter's downfall.
Source: Twitter 1, 2, Elon Musk/Twitter